DockAI answers from your own information, admits when it doesn't know, and hands over to a person with the whole conversation intact. One line of code to install.
Each one is a constraint we chose. Together they are the product.
If it isn't in your content, DockAI says so. It does not reach for something close enough.
It starts the return, checks the order, books the slot. Describing the process is not the same as doing it.
The person who takes over sees the whole thread, not a ticket summary written by a machine.
Every question it couldn't answer becomes a ranked list of what to write next.
A script tag. Live in minutes, on the site you already have, without a project.
Not a black box. Every answer traces back to the content it came from.
82%
Grounded answer rate. The rest are handed to a person, on purpose.
156
Questions it couldn't answer this week, logged and ranked for you to fix.
< 60s
Average time to first response, across every channel you connect.
That is the product, not a limitation. An assistant that guesses is cheaper to build and more expensive to own. Every wrong answer it gives confidently is a customer you now have to win back.
If your documentation is thin, DockAI will tell you exactly where, and that list is worth having whether or not you ship the assistant.
Bring your own content. We will point DockAI at it and you can try to break it. If it can't answer, you will see exactly why.